27.02.25 Exam

What is the primary focus of the BS EN ISO 9001 standard?

• Environmental management

• Quality assurance

• Occupational health and safety

• Financial reporting

Which of the following is NOT a key principle of Total Quality Management (TQM)?

• Continuous improvement

• Defect detection

• Customer focus

• Employee involvement

What is the purpose of a “quarantine” area in quality control?

• To store defective work

• To isolate hazardous materials

• To train new employees

• To conduct quality audits

Which of the following is a type of sampling used in quality control?

• Random sampling

• Convenience sampling

• Snowball sampling

• Quota sampling

What does the acronym “MTBF” stand for in quality control?

• Mean Time Between Failures

• Minimum Time Before Failure

• Maximum Time Between Failures

• Median Time Before Failure

Which of the following is NOT a benefit of implementing the BS EN ISO 9001 standard?

• Improved product quality

• Increased customer satisfaction

• Reduced environmental impact

• Enhanced efficiency

What is the role of a Quality Manager in an organisation?

• To oversee all aspects of quality management

• To conduct financial audits

• To manage human resources

• To lead marketing campaigns

Which of the following is NOT a stage in the production planning process?

• Scheduling

• Marketing

• Loading

• Dispatching

What is the purpose of a Gantt chart in production planning?

• To visually track project timelines and progress

• To analyze financial performance

• To assess market trends

• To evaluate employee satisfaction

Which of the following is a consideration when developing a quality plan?

• Establishing clear quality requirements

• Ignoring customer feedback

• Minimizing employee involvement

• Neglecting budget constraints