History of the Internet and Technology

Who created the first web browser, the World Wide Web, in 1990?

• Tim Berners-Lee

• Jeff Bezos

• Mark Zuckerberg

• Larry Page

In how many different ways is Dell interacting with customers online?

• One

• Two

• Three

• Four

What does "appeared, often unexpectedly" mean?

• Disappeared

• Emerged

• Vanish

• Concealed

What is one example of a company using social media to counter a financial risk?

• Ford

• Toyota

• BMW

• Honda

What is the main purpose of the new high-level jobs created by companies like Ford Motor and Dell?

• To develop new products

• To engage with social media

• To improve customer service

• To increase sales

Which of the following is a strategy for dealing with questions at the end of a presentation?

• Ignore the questions

• Answer all questions immediately

• Use expressions to introduce your answers

• Avoid eye contact with the audience

What should you do if your projector is not working at the start of your presentation?

• Cancel the presentation

• Apologize and continue without it

• Wait for technical support

• Reschedule the presentation

What should you do if a member of the audience keeps asking difficult questions?

• Ignore them

• Ask them to stop

• Use expressions to introduce your answers

• Leave the stage

What is an 'attention grabber' in a presentation?

• A long introduction

• A surprising fact or figure

• A detailed explanation

• A complex diagram

What is a key element to include in a five-minute presentation?

• Multiple complex topics

• One main point

• Detailed statistics

• Long introductions