NOEP training_Test

What is the power zone?

• The end zone of any motion

• Any range of motion for the body which needs maximum effort

• The middle range of any motion where the least amount of effort is used to secure a package

Hand to Surface Principle : is to release a package from the hands only when it has a stable contact with the destination surface.

• True

• False

What element is NOT a proper lifting technique?

• Bend your knees

• Lift with your legs

• Get a feel for the weight of the piece

• Always pickup pieces using straps

What does LTI stands for?

• Long time injure

• Lost team incident

• Long term injure

• Lost time incident

What does LTIFR stands for?

• Long term incident frequency rate

• Lost time index frequency rate

• Lost time incident frequency rate

• Lost team injure frequency rate

What are the 4 parts of the Improvement Cycle shown in 1st NOMM Tool?

The use of a Cause-and-Effect Diagram for each agreed KPI helps identify the true root cause opportunities and helps to identify focus areas to improve?

• True

• False

“Know What + Know How = Know Why” is the formula applied when developing the DHL Action Plan?

• True

• False

What is the most effective communication process to ensure APW's are executed and producing the desired results?

• Email

• Conference call

• In Person / Face to Face

What is the objective behind Route Design Principles?

• To proactively manage a service center's On Road and Outbound Productivity

• To proactively manage a service center’s Inbound productivity

• To proactively manage a service center’s Outbound productivity

• To proactively manage a service center’s On Road productivity