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What is a value-added activity?

• An activity that is not required by law but is necessary for production.

• An activity that is essential to the production of a good or service.

• An activity that does not contribute to production but is still necessary.

• An activity that involves moving materials unnecessarily.

Which of the following is considered a category of waste?

• Audits

• Overproduction

• Staff training

• Quality systems

What is the purpose of staff training in reducing waste?

• To increase the number of employees.

• To train employees on how to identify and eliminate waste.

• To ensure employees follow quality procedures.

• To implement quality systems.

Which of the following is a technique for improving quality?

• Transport

• Inventory

• Communication

• Motion

What is the PDCA cycle used for?

• To increase inventory levels.

• To carry out change through a four-step model.

• To produce more than is needed.

• To store materials that are not needed.

Which of the following is an example of visual management?

• Over-processing

• Shadow boards

• Waiting

• Defects

What does the 'Plan' step in the PDCA cycle involve?

• Implementing the plan.

• Monitoring the results of the plan.

• Identifying the problem and developing a plan to solve it.

• Making changes to the plan as needed.

What is the main goal of incremental continuous improvement?

• To make large changes quickly.

• To make small changes over time to improve efficiency and quality.

• To increase the number of defects.

• To reduce the skills of employees.

Which of the following is a necessary non-value-added activity?

• Producing defective products.

• An activity required by law or regulation.

• Moving materials unnecessarily.

• Storing excess inventory.

What is the purpose of audits in improving quality?

• To increase overproduction.

• To regularly audit processes to identify areas for improvement.

• To store materials that are not needed.

• To move products from one place to another.