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Which IEEE standard is used for PoE?

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• • a. 802.3af

  
  

• • b. 802.11af

  
  

• • c. 802.1q

  
  

• • d. 802.15

  
  

During the troubleshooting of a PC that will not boot, it is suspected that the problem is with the RAM modules. The RAM modules are removed and put into another PC, which successfully powers on. The RAM modules are then put back into the original PC and it now successfully powers on as well. What was the most likely cause of the problem?

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• • a. The RAM modules have bad blocks.

  
  

• • b. The RAM modules were not seated firmly.

  
  

• • c. The RAM modules did not match the PC specs.

  
  

• • d. The RAM modules were inserted backwards into the DIMM slots.

  
  

A technician is installing a new high-end video adapter card into an expansion slot on a motherboard. What may be needed to operate this video adapter card?

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• • a. PCI expansion slot

  
  

• • b. PCIe x 8 expansion slot

  
  

• • c. Two 8-pin power connectors

  
  

• • d. 24-pin ATX power connector

  
  

What is the maximum storage capacity of a single DDR5 DIMM stick?

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• • a. 64 GB

  
  

• • b. 128 GB

  
  

• • c. 256 GB

  
  

• • d. 32 GB

  
  

Which characteristic describes a SIMM?

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• • a. a small circuit board that holds several memory chips and has a 30- or 72-pin configuration

  
  

• • b. SRAM that is internal and integrated into the CPU

  
  

• • c. a smaller, more condensed memory module that provides random access data storage, ideal for use in laptops, printers, and other devices where conserving space is desirable

  
  

• • d. an individual memory chip that has dual rows of pins used to attach it to the motherboard

  
  

A manager is complaining that the toner is coming off the pages printed by the laser printer. What should the technician do to resolve the issue?

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• • a. Replace the fuser.

  
  

• • d. Clean the printer.

  
  

• • c. Reset the page counter.

  
  

• • e. Check the vibration of the crystals.

  
  

What is the correct order of the layers of the TCP/IP model from the top layer to the bottom?

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• • a. application, session, network, data link, physical

  
  

• • b. application, internet, network access, transport

  
  

• • c. network access, transport, internet, application

  
  

• • d. application, transport, internet, network access

  
  

A company has recently deployed Active Directory and now a workstation cannot connect to a network resource. A technician takes corrective action by modifying group policy settings. Which command should the technician use to make the workstation synchronize with the new settings?

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• • a. runas

  
  

• • b. rstrui

  
  

• • c. tasklist

  
  

• • d. gpresult

  
  

• • e. gpupdate

  
  

Which IPv6 address represents the most compressed form of the IPv6 address 2001:0db8:cafe:0000:0835:0000:0000:0aa0/80?

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• • a. 2001:0db8:cafe:0000:0835::0aa0/80

  
  

• • b. 2001:db8:cafe:0000:0835::aa0/80

  
  

• • c. 2001:0db8:cafe:0000:0835::0aa/80

  
  

• • d. 2001:db8:cafe::0835::aa0/80

  
  

• • e. 2001:db8:cafe:0:835::aa0/80

  
  

Which website should a technician consult to find instructions for updating the BIOS on a computer?

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• • a. operating system developer

  
  

• • b. case manufacturer

  
  

• • c. CPU manufacturer

  
  

• • d. motherboard manufacturer