Understanding Information Systems

What do Transaction Processing Systems (TPS) primarily handle?

• Strategic decision-making

• Routine transactions

• Data analysis and simulation

• Executive information needs

Enterprise Resource Planning (ERP) systems integrate:

• Human resources only

• Core business processes into a unified platform

• Marketing strategies

• Customer service functions

What is the focus of Management Information Systems (MIS)?

• Routine transactional tasks

• Complex decision-making

• Strategic planning

• Executive support

Decision Support Systems (DSS) assist in complex decision-making by providing:

• Routine data

• Data analysis and simulation tools

• Basic information

• Historical records

Executive Support Systems (ESS) cater to the information needs of:

• Frontline employees

• Middle managers

• Top-level executives

• External stakeholders

What is one of the benefits of effective system integration?

• Increased errors

• Inefficient communication

• Streamlined communication

• Limited decision-making

Which is an example of how computer systems enhance operational efficiency?

• Increased manual effort

• Automated payroll systems

• Delayed communication

• Manual decision-making

Business intelligence tools provide insights into:

• Future trends

• Historical data

• Real-time decision-making

• Operational tasks

What can be a consequence of poorly integrated systems?

• Increased errors

• Streamlined processes

• Enhanced productivity

• Efficient decision-making

Which level of management does an Executive Support System (ESS) primarily support?

• Frontline

• Middle

• Top-level

• Operational