
Lesson 3 Quiz
Authored by Thuỷ Trần
English
12th Grade
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the best way to greet a visitor when they arrive at the company?
Who are you?
What do you want?
Good morning, how can I help you?
You’re late!
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A visitor arrives for a meeting, but you don’t know where it is. What should you do?
Ignore them and continue working.
Politely ask for their contact person and check the meeting schedule.
Tell them to come back later.
Ask them to find the meeting room themselves.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you make a visitor feel comfortable while waiting?
Ask them personal questions.
Leave them standing alone.
Offer them a seat and refreshments.
Tell them to be quiet.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A visitor has an appointment but arrives 30 minutes early. What should you do?
Ask them to leave and come back later.
Let them wait in the lobby and inform the person they are meeting.
Ignore them until the exact meeting time.
Tell them their appointment is canceled.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you say when introducing yourself to a visitor?
Hello, I am [Your Name], and I will be assisting you today.
Who are you?
I don’t have time to talk.
You should know who I am.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A visitor is looking for the HR department. What is the best way to help?
Ignore them.
Tell them to ask someone else.
Say you don’t know and walk away.
Give them clear directions or offer to escort them.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How should you respond if a visitor arrives for a canceled meeting?
Apologize for the inconvenience and offer to reschedule.
Tell them to leave immediately.
Say nothing and walk away.
Tell them to wait all day.
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