Network Troubleshooting 11.8

What does a network baseline include?

• A network baseline includes a record of the normal operating performance of a network.

• A network baseline includes a list of all devices connected to the network.

• A network baseline includes the security protocols used in the network.

• A network baseline includes the software versions running on network devices.

Regardless of the issues users are experiencing, perform the following tasks first when troubleshooting a networking issue. Verify that the network cable is plugged into the computer, wall jack, and ________.

• router

• printer

• monitor

• keyboard

Which of the following is a step to troubleshoot slow network speeds?

• Check for malware

• Restart the computer

• Update the software

• Change the network cable

What should you ensure about the network adapter drivers to troubleshoot slow network speeds?

• They are up to date

• They are disabled

• They are uninstalled

• They are outdated

In the properties of the network adapter, which mode should be set to allow simultaneous sending and receiving of data?

• Full-Duplex

• Symmetrical

• Half-Duplex

• Asymmetrical

What is port flapping and how does it relate to high latency?

• Port flapping is a network issue that causes high latency by frequently changing the state of a network port.

• Port flapping is a security protocol that reduces latency by stabilizing network ports.

• Port flapping is a method of increasing network speed by alternating port states.

• Port flapping is unrelated to network latency and only affects data integrity.

The first step to troubleshoot limited network connectivity after verifying all hardware is working properly is to:

• Check the network settings

• Restart the computer

• Replace the network cable

• Contact the ISP

A technician is troubleshooting a network connection. The user reports that they have no internet. The tech pings the default gateway and it is successful. What should the tech do next?

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An improper IP configuration can lead to ______ network connectivity. (Fill in the blank)

• poor

• excellent

• stable

• fast

If the IPv4 address starts with 169.254, it indicates:

• a private network

• a public network

• an automatic private IP addressing (APIPA)

• a reserved IP address