Network Troubleshooting 11.8

What does a network baseline include?

• A network baseline includes a record of the normal operating performance of a network.

• A network baseline includes a list of all devices connected to the network.

• A network baseline includes the security protocols used in the network.

• A network baseline includes the software versions running on network devices.

Regardless of the issues users are experiencing, perform the following tasks first when troubleshooting a networking issue. Verify that the network cable is plugged into the computer, wall jack, and ________.

• router

• printer

• monitor

• keyboard

Which of the following is a step to troubleshoot slow network speeds?

• Check for malware

• Restart the computer

• Update the software

• Change the network cable

What should you ensure about the network adapter drivers to troubleshoot slow network speeds?

• They are up to date

• They are disabled

• They are uninstalled

• They are outdated

In the properties of the network adapter, which mode should be set to allow simultaneous sending and receiving of data?

• Full-Duplex

• Symmetrical

• Half-Duplex

• Asymmetrical

What is port flapping and how does it relate to high latency?

• Port flapping is a network issue that causes high latency by frequently changing the state of a network port.

• Port flapping is a security protocol that reduces latency by stabilizing network ports.

• Port flapping is a method of increasing network speed by alternating port states.

• Port flapping is unrelated to network latency and only affects data integrity.

The first step to troubleshoot limited network connectivity after verifying all hardware is working properly is to:

• Check the network settings

• Restart the computer

• Replace the network cable

• Contact the ISP

A technician is troubleshooting a network connection. The user reports that they have no internet. The tech pings the default gateway and it is successful. What should the tech do next?

An improper IP configuration can lead to ______ network connectivity. (Fill in the blank)

• poor

• excellent

• stable

• fast

If the IPv4 address starts with 169.254, it indicates:

• a private network

• a public network

• an automatic private IP addressing (APIPA)

• a reserved IP address