Staffing for Global Operations

Which staffing approach involves filling key managerial positions with parent-country nationals (PCNs)?

• Polycentric

• Ethnocentric

• Regiocentric

• Geocentric

Which of the following is a primary disadvantage of the ethnocentric staffing approach?

• Higher costs of hiring local managers

• Lack of development opportunities for host-country nationals (HCNs)

• Reduced communication with headquarters

• Limited access to expatriate talent

A company that hires the best candidates for managerial roles, regardless of nationality, is following which staffing approach?

• Ethnocentric

• Polycentric

• Geocentric

• Regiocentric

A firm that recruits managerial staff on a regional basis, such as within Latin America for a role in Chile, is using which staffing approach?

• Ethnocentric

• Polycentric

• Regiocentric

• Geocentric

Which of the following is the most frequently cited reason for expatriate failure?

• Inadequate compensation

• Lack of technical skills

• Family adjustment issues

• Poor job performance

Culture shock is best defined as:

• A sudden inability to communicate in a foreign language

• The confusion and anxiety experienced when adjusting to a new culture

• The failure of expatriates to perform in their roles

• The result of an ethnocentric staffing approach

Which of the following is NOT a stage of culture shock?

• Honeymoon

• Gradual adjustment

• Hostility and irritation

• Cultural resistance

Which training method involves exposing expatriates to simulated real-world cultural situations to prepare them for international assignments?

• Language training

• Culture assimilators

What is the primary benefit of cultural training for expatriates?

• It helps them negotiate better compensation packages

• It reduces the likelihood of expatriate failure

• It ensures a shorter assignment period

• It eliminates cultural differences.

Which of the following is NOT a critical area of expatriate preparation?

• Cultural training

• Language instruction

• Financial investment training

• Familiarity with daily life.