Understanding Communication and Deep Questions

What is the experiment the speaker asks the audience to participate in?

• Asking a stranger when they last cried in front of someone

• Asking a stranger about their job

• Asking a stranger about their childhood

• Asking a stranger about their favorite book

Answer explanation

The speaker asks the audience to engage in a personal and emotional experiment by asking a stranger when they last cried in front of someone, which encourages vulnerability and connection.

What pattern did the speaker and his wife fall into?

• Arguing about finances

• Having different types of conversations simultaneously

• Ignoring each other's advice

• Discussing their children's education

Answer explanation

The speaker and his wife fell into the pattern of having different types of conversations simultaneously, which indicates a lack of focused communication rather than arguing or ignoring advice.

What is the 'matching principle' in communication?

• Matching the tone of voice

• Matching the type of conversation

• Matching the time of conversation

• Matching the body language

Answer explanation

The 'matching principle' in communication refers to aligning the type of conversation to the context and audience. This ensures effective communication, making 'matching the type of conversation' the correct choice.

What are the three types of conversations mentioned?

• Direct, indirect, and passive

• Formal, informal, and neutral

• Professional, personal, and casual

• Practical, emotional, and social

Answer explanation

The correct answer is 'Practical, emotional, and social' as these types encompass various aspects of human interaction, highlighting the different contexts in which conversations occur.

What question should teachers ask students to understand their needs?

• Do you want to be helped, hugged, or heard?

• Do you want to be praised, criticized, or ignored?

• Do you want to be challenged, supported, or left alone?

• Do you want to be entertained, educated, or engaged?

Answer explanation

The correct choice, 'Do you want to be helped, hugged, or heard?', directly addresses emotional and support needs, allowing teachers to understand how to best assist their students in a caring manner.

What is a 'deep question' according to the speaker?

• A question about someone's favorite color

• A question about someone's daily routine

• A question about someone's values or beliefs

• A question about someone's travel experiences

Answer explanation

A 'deep question' is one that explores someone's values or beliefs, as it delves into their core principles and motivations, unlike superficial questions about preferences or routines.

What does vulnerability in communication lead to?

• Boredom

• Misunderstanding

• Conflict

• Connection

Answer explanation

Vulnerability in communication fosters openness and trust, allowing individuals to share their true thoughts and feelings. This often leads to deeper connections, as people feel more understood and valued.

What was Dr. Behfar Ehdaie's profession?

• Cardiologist

• Neurologist

• Oncologist

• Cancer surgeon

Answer explanation

Dr. Behfar Ehdaie is a cancer surgeon, specializing in surgical treatments for cancer patients. This distinguishes him from other specialties like cardiology, neurology, and oncology, which focus on different aspects of medical care.

What mistake did Dr. Ehdaie realize he was making with his patients?

• Assuming patients wanted medical solutions without asking

• Not being empathetic enough

• Not providing enough medical information

• Rushing through consultations

Answer explanation

Dr. Ehdaie realized he was mistakenly assuming that patients wanted medical solutions without first asking them. This oversight highlighted the importance of understanding patient preferences and needs.

What did Dr. Ehdaie start asking his patients after consulting with Harvard professors?

• What treatment do you prefer?

• What are your hobbies?

• How do you feel about your diagnosis?

• When did you last visit a doctor?

Answer explanation

Dr. Ehdaie, after consulting with Harvard professors, began asking patients 'How do you feel about your diagnosis?' to better understand their emotional responses and improve patient-centered care.