ML FBLA Business Communications - Netiquette

When composing an email, what is the best subject line to use?

• Hello

• Question

• A clear and relevant description of the content

• Hi

What should you do if you receive an email that is unclear or confusing?

• Ignore it

• Reply with your best guess

• Politely ask the sender for clarification

• Forward it to someone else without responding

What is the most polite way to address someone in an email?

• Yo!

• Hey you!

• Dear [Name],

• Sup!

When posting on social media, what is the best practice for considering others?

• Post everything you’re thinking, whether it’s private or public

• Think before you post, considering how others might feel

• Share all private details of your life

• Post negative opinions frequently to express yourself

What is a good way to respond to someone’s online post if you disagree?

• Post a rude comment to express your disagreement

• Ignore the post and move on

• Engage in a respectful and constructive conversation

• Report their post immediately

If you receive a message with inappropriate content, what should you do?

• Ignore it and forget about it

• Respond with a joke

• Report it to a responsible adult or the platform

• Forward the message to others

How should you respond to a work-related email that is urgent?

• Ignore it until later

• Respond as soon as possible in a polite and professional manner

• Send a brief and unprofessional reply

• Forward it to your friends for advice

How should you address someone in a professional online forum?

• By their first name only

• By using 'Sir' or 'Ma’am' only

• By using their full name or title if known

• By a nickname

When is it okay to use all capital letters in an email or message?

• When you’re angry or upset

• To emphasize important points

• When you want to seem excited

• Never, unless it’s for proper nouns

If you want to send a message to multiple people, how should you address them?

• Use 'BCC' (blind carbon copy) to protect privacy

• Send the message to one person at a time

• Use 'CC' (carbon copy) to make it public to everyone

• Just send it and let everyone figure it out