ERP introduction

Which major vendors provide ERP solutions?

• Google and Facebook

• SAP and Oracle

• Amazon and Microsoft

• Twitter and LinkedIn

How does ERP improve customer service?

• By allowing marketing teams to access client data in one place

• By eliminating customer questions or inquiries

• By replacing customer service representatives

• By automating customer interactions

What is one of the major disadvantages of an ERP system?

• It reduces compliance with government regulations

• It eliminates the need for IT professionals

• It can be expensive and time-consuming to implement

• It does not support integration with other systems

How does ERP help employees within an organization?

• By allowing them to work remotely anywhere

• By replacing their need for management oversight

• By helping them communicate and share information using one interface

• By increasing their salaries automatically

When does a company need an ERP system?

• When it has multiple business systems supporting different processes

• When it wants to expand and grow

• When it has too many unanswered business problems

• All of the above

In the 1960s, organizations primarily used computing systems for:

• Automating payroll processing

• Cloud computing and remote access

• Online customer relationship management

• Inventory control using legacy systems