Đề 4

When determining the Probable Root Cause on a Countermeasure Worksheet you should use the _____ Why Method. The number of times is not a rule, just a guide to get you to the correct root cause(s).

• 3
• 7
• 5
• 4

Value Stream Mapping is a tool that help you to

• See how much value you add
• See and understand the flow of material and information
• See the core value of the company
• See the what is the most important value

What is the correct order of problem solving?

• Identify, Define, Investigate, Analyze, Solve, Re-check
• Identify, Investigate, Analyze, Define, Solve, Re-check
• Identify, Re-check, Define, Investigate, Analyze, Solve
• Define, Identify, Investigate, Analyze, Solve, Re-check

What is the main objective of the first step in the problem solving process: Define the problem?

• Select the best solution
• Predict if the problem will be successful
• Brainstorm possible solutions
• Restate in detail the actual problem

Failing to manage your time can lead to some consequences, like..

• Less stress
• Missed deadlines
• Greater productivity and efficiency
• A better professional reputation

Time management is the process of planning the best way to organize the things.

• TRUE
• FALSE
• Maybe True or False
• No option is correct

You should do the worst tasks first while you're alert and not tired.

• TRUE
• FALSE
• Maybe True or False
• No option is correct

Which of the following is a barrier to communication?

• Message is not clear
• Not listening
• Lack of language skills
• All of the above

What is not the level of listening?

• External
• Global
• Internal
• Foundation

What is the primary purpose of communication?

• To send messages between senders and receivers
• To establish contact between senders and receivers
• To use technology
• To sell your mixtape