Based on the statement, which does not include service with positive thinking?
PKWU kelas XII Part 2

Quiz
•
Other
•
12th Grade
•
Hard
victoria 0209
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1 and 3
2 and 4
3 and 5
4 and 5
1 and 5
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The term 'the customer is king' is less accurately expressed by which of the following statements?
serve as best as possible
ensure they feel satisfied
always be friendly and polite
do not easily get offended by their attitude
should not complain about all customer behavior
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One form of excellent service provided by sellers to customers is recording all customer orders. The main purpose of recording customer orders is...
to appreciate customer opinions
to find weaknesses in customers
to seek as much profit as possible
to avoid the smallest mistakes
to foster interest in buying goods
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Toko Koziro sells goods both online and offline, during the anniversary of its establishment, Toko Koziro offers discounts on every item sold both online and offline. The purpose is to attract buyers. In this case, Toko Koziro is promoting using...
advertising
publicity
personal selling
interactive media
sales promotion
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the image above, the type of online media promotion is found in image number...
1, 2, and 3
2, 3 and 6
2, 4 and 6
1, 3, and 5
3, 4 and 5
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The image above represents the type of promotion...
electronic media
internet media
product media
offline media
print media
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A Betawi ondel ondel business has fixed costs of Rp 1,000,000,000 per year, the selling price of ondel ondel is Rp 5,000,000, variable costs are Rp 1,000,000, then the break-even point of this ondel ondel business is ... units.
100
150
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300
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