WCM-Introduction

Who introduced the concept of the Value Chain?

• Peter Drucker

• Michael Porter

• Henry Ford

• Philip Kotler

Which of the following is a primary activity in Michael Porter's Value Chain model?

• Firm Infrastructure

• Human Resource Management

• Operations

• Procurement

In which activity of the Value Chain are raw materials received and stored?

• Marketing & Sales

• Inbound Logistics

• Service

• Outbound Logistics

Which of the following is an example of a non-value-adding activity?

• Excess inventory

• Efficient production processes

• Superior customer service

• Effective marketing & branding

What strategy involves reducing costs by shifting non-core activities to external vendors?

• Automation

• Outsourcing

• Artificial Intelligence (AI)

• Supply Chain Digitalization

What is the primary focus of World-Class Manufacturing (WCM)?

• Product diversification

• Global market expansion

• Efficiency, quality, and continuous improvement

• Sales growth

What principle of WCM emphasizes eliminating defects in the production process?

• Zero Waste

• Continuous Improvement

• Zero Defects

• Lean Operations

Which of the following is an example of a company applying the principle of continuous improvement?

• Toyota

• Coca-Cola

• Honda

• Microsoft

Which of the following characteristics defines World-Class Manufacturing companies?

• Faster, Better, and Cheaper

• More expensive products

• Agility, Quality, and Cost Optimization

• Strong marketing strategies

Which of the following is not considered one of the '7 Wastes' (Muda) in Lean Manufacturing?

• Overproduction

• Over-innovation

• Waiting Time

• Excess Inventory