Quiz on Expressing Satisfaction and Dissatisfaction

What does expressing satisfaction indicate?

• A feeling of happiness

• A feeling of confusion

• A feeling of disappointment

• A feeling of anger

Which of the following is a formal way to express satisfaction?

• I am delighted with the outcome.

• The service was outstanding.

• I couldn't be happier with the results.

• I am very pleased with my new job.

What is the expression used to show dissatisfaction?

• I am satisfied.

• I am displeased.

• I am delighted.

• I am very pleased.

Which phrase indicates dissatisfaction?

• I am quite frustrated.

• I am really impressed.

• I am extremely satisfied.

• I am overjoyed.

What is a common way to express satisfaction informally?

• I’m quite dissatisfied with the outcome.

• I’m not satisfied with the service.

• I’m really impressed by how well they handled the situation.

• I’m displeased with the hotel service.

Which of the following is NOT a way to express dissatisfaction?

• I have some serious concerns.

• I’m extremely satisfied with the service.

• I’m quite dissatisfied with the way things were handled.

• I’m rather disappointed with the outcome.

What does the term 'dissatisfaction' refer to?

• A feeling of disappointment

• A feeling of contentment

• A feeling of joy

• A feeling of excitement

Which of the following is a positive expression of satisfaction?

• I couldn’t be happier with the results.

• I’m not happy with the quality.

• The service was subpar.

• I’m quite frustrated.

What is a formal expression of dissatisfaction?

• I’m overjoyed with the outcome.

• I’m displeased with the hotel service.

• I’m really annoyed with the delays.

• I’m extremely satisfied with the product.

Which statement shows a general expression of dissatisfaction?

• Overall, I’m not satisfied with the experience.

• I am very pleased with my new job.

• I’m really impressed by their professionalism.

• I have nothing but positive things to say.