Learning Objectives - Management and Administration (Level 3)

Change is constant, and organisations need to evolve to survive because:

• they can remain stagnant and still succeed.

• the market and environment are always changing.

• employees prefer routine and no change.

• innovation is not necessary for growth.

In what year did Apple introduce the iMac G3?

• 1976

• 1998

• 2001

• 2017

Which industry did Apple disrupt with the introduction of the iPhone in 2017?

• Computing

• Music

• Telecoms

• Automotive

What was the impact of Apple's introduction of the Apple I in 1976?

• Disrupted the music industry

• Disrupted the telecoms industry

• Startled the computing industry

• Disrupted the automotive industry

In 2010, what major event happened to Blockbuster?

• Blockbuster filed for bankruptcy in 2010.

• Blockbuster launched a new streaming service.

• Blockbuster acquired Netflix.

• Blockbuster opened 100 new stores.

What industry did Netflix disrupt in 2012?

• Netflix disrupted the traditional television and cable industry in 2012.

• Netflix disrupted the music streaming industry in 2012.

• Netflix disrupted the book publishing industry in 2012.

• Netflix disrupted the video game industry in 2012.

What significant event happened to Lego in 1998?

• Lego introduced the first Mindstorms robotics kit

• Lego launched its first video game

• Lego opened its first theme park

• Lego changed its logo

Perceived threats or criticism can create resistance in change management because:

• they foster a sense of insecurity and defensiveness among employees.

• they encourage open communication and collaboration.

• they lead to immediate acceptance and adaptation to change.

• they have no impact on the change management process.

Urgency must be clearly communicated in change management because:

• it helps in prioritizing tasks and resources effectively.

• it creates confusion among team members.

• it delays the implementation process.

• it is not necessary for successful change.

The consequences of not changing in the context of urgency in change management are:

• Increased risk of failure

• Improved efficiency

• Enhanced employee morale

• Reduced operational costs