Basic Computer Troubleshooting Quiz

What should you check first if your computer does not respond when powered on?

• Ensure the power cable is connected

• Ensure the printer is turned on

• Ensure the monitor is connected

• Ensure the keyboard is functioning

If the power cable is plugged into a power strip, what should you verify?

• The computer is in sleep mode

• The power strip is connected to an outlet

• The printer is connected to the power strip

• The monitor is turned off

What is a possible reason for a printer receiving power but not printing correctly?

• The printer is out of paper

• The printer driver is not installed

• The printer settings are incorrect

• The printer is connected to Wi-Fi

What should you do if the printout is blank?

• Change the printer settings

• Restart the computer

• Change the ink or toner cartridge

• Check the power supply

What is the first step to troubleshoot a blank monitor screen?

• Check the monitor cable connections

• Check the monitor power light

• Restart the computer

• Check the printer connection

If the monitor light is blinking, what might this indicate?

• The monitor is turned off

• The monitor is in power save mode

• The monitor is malfunctioning

• The monitor needs a software update

What should you do if the monitor screen is difficult to read?

• Replace the monitor

• Move the computer closer to the monitor

• Change the monitor cable

• Adjust the monitor settings

What could cause a laptop to shut off when unplugged?

• The laptop is overheating

• The laptop is in sleep mode

• The battery may need charging or replacing

• The power adapter is faulty

What should you check if the printer is not printing and shows an error message?

• The printer is out of ink

• The printer is turned off

• The printer driver is outdated

• The printer is connected to Wi-Fi

What is a common issue if the printer is not receiving any data?

• The printer is out of paper

• The printer is not connected to the computer

• The printer is in power save mode

• The printer needs a software update