State the functions of the front office.
Front Office Chapter 11

Quiz
•
Education
•
10th Grade
•
Easy
Chandra Donaldson
Used 5+ times
FREE Resource
25 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Managing guest reservations and check-ins
Handling kitchen operations
Overseeing housekeeping staff
Conducting maintenance work
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identify the main duties of staff in the reservations, uniformed services, and telecommunications departments.
Managing bookings and customer inquiries
Handling guest arrivals and departures
Operating communication systems
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Explain the two tasks of particular importance that the front office manager does.
Managing guest services and overseeing front desk operations
Handling financial records and managing housekeeping
Coordinating events and managing marketing strategies
Supervising kitchen staff and managing room service
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
List and describe the steps in the hotel guest cycle.
Reservation, Check-in, Occupancy, Check-out
Booking, Arrival, Stay, Departure
Pre-arrival, Arrival, Stay, Departure
Reservation, Arrival, Stay, Departure
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the types of rooms included in a front office?
Sleeping room
Guest room
Function room
All of the above.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Fill in the blank: Sleeping rooms are the major source of income for ______ properties.
lodging
commercial
residential
industrial
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the racking system used for in the rooms division?
Organizing room assignments
Managing guest check-ins
Tracking housekeeping tasks
Scheduling maintenance activities
Create a free account and access millions of resources
Similar Resources on Quizizz
20 questions
FL Unit 2: Careers & Income

Quiz
•
9th - 12th Grade
20 questions
QUIZZ ON BUSINESS

Quiz
•
10th Grade
25 questions
Career Clusters

Quiz
•
9th - 12th Grade
20 questions
Catering Quiz #3

Quiz
•
9th - 12th Grade
20 questions
Ruang Lingkup Industri Perhotelan

Quiz
•
9th - 12th Grade
20 questions
HE QUIZ 3

Quiz
•
10th Grade
27 questions
Ujian Akhir Semester Perhotelan

Quiz
•
10th Grade
20 questions
DECA - Finance Exam // Practice 3

Quiz
•
9th - 12th Grade
Popular Resources on Quizizz
15 questions
Multiplication Facts

Quiz
•
4th Grade
25 questions
SS Combined Advisory Quiz

Quiz
•
6th - 8th Grade
40 questions
Week 4 Student In Class Practice Set

Quiz
•
9th - 12th Grade
40 questions
SOL: ILE DNA Tech, Gen, Evol 2025

Quiz
•
9th - 12th Grade
20 questions
NC Universities (R2H)

Quiz
•
9th - 12th Grade
15 questions
June Review Quiz

Quiz
•
Professional Development
20 questions
Congruent and Similar Triangles

Quiz
•
8th Grade
25 questions
Triangle Inequalities

Quiz
•
10th - 12th Grade
Discover more resources for Education
40 questions
Week 4 Student In Class Practice Set

Quiz
•
9th - 12th Grade
40 questions
SOL: ILE DNA Tech, Gen, Evol 2025

Quiz
•
9th - 12th Grade
20 questions
NC Universities (R2H)

Quiz
•
9th - 12th Grade
25 questions
Triangle Inequalities

Quiz
•
10th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade
65 questions
MegaQuiz v2 2025

Quiz
•
9th - 12th Grade
10 questions
GPA Lesson

Lesson
•
9th - 12th Grade
15 questions
SMART Goals

Quiz
•
8th - 12th Grade