MTX Careers Prof Comm QA test review

Quiz
•
Health Sciences
•
9th - 12th Grade
•
Easy
Anita Crook
Used 1+ times
FREE Resource
17 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Barbara is a medical assistant who is always doing little things to keep all areas of the medical practice neat and clean. What personal trait does her behavior represent?
Patience
Willingness to learn
Enthusiasm
Self-motivation
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A loud, complaining patient asks the dental assistant, “Am I being a baby?” The assistant replies “Oh no. Some people have very sensitive teeth.” This response is an example of:
Competence
Enthusiasm
Patience
Tact
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a common barrier to effective communication in healthcare?
Use of medical jargon
Active listening
Empathy
Speaking clearly
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identify the subjective information from the following options:
Blood pressure reading of 120/80 mmHg
Patient reports feeling dizzy
Temperature of 98.6°F
X-ray showing a fracture
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Explain how cultural differences can impact communication between a healthcare provider and a patient.
They can lead to misunderstandings if not acknowledged
They have no impact on communication
They always improve communication
They only affect nonverbal communication
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In communication, what is the role of feedback?
To initiate the communication process
To confirm the message was understood
To deliver the message
To act as a barrier
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