
Mastering Internal Communication Skills

Quiz
•
Business
•
11th Grade
•
Medium

Thomas Collins
Used 1+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary purpose of an email subject line?
To summarise the entire email content
To grab the recipient's attention
To include the sender's contact information
To list all attachments
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a key element of an effective staff memo?
Informal language
Detailed personal anecdotes
Clear and concise information
Use of emojis
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one benefit of using notice boards in the workplace?
They are expensive to maintain
They provide a centralised location for information
They require constant updates
They are only visible to management
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should be included in the agenda for a meeting?
Personal opinions of the organiser
A list of topics to be discussed
A detailed history of the company
A list of all employees
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a best practice for managing staff notifications?
Sending notifications at random times
Using a consistent and reliable method
Only notifying staff about negative news
Avoiding notifications altogether
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a benefit of internal work documents?
They are accessible to the public
They help maintain organisational knowledge
They are rarely used
They are only for temporary use
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a recommended practice for effective email communication?
Using a clear subject line
Writing in all capital letters
Keeping the message concise
Using a professional tone
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