Business Letter Writing Quiz

What is the first part of a business letter called?

• Closing

• Heading

• Body

• Signature

Answer explanation

The first part of a business letter is called the 'Heading.' It typically includes the sender's address, date, and recipient's address, setting the context for the letter. The other options refer to different sections of the letter.

Which part of a business letter contains the main message?

• Salutation

• Heading

• Body

• Closing

Answer explanation

The body of a business letter contains the main message. It is where the writer conveys the purpose and details of the communication, making it the most important part of the letter.

What is the purpose of the salutation in a business letter?

• To say goodbye

• To introduce the main message

• To greet the recipient

• To provide contact information

Answer explanation

The salutation in a business letter serves to greet the recipient, establishing a polite tone before introducing the main message. It is an essential part of formal communication.

Which of the following is a correct way to close a business letter?

• Yours truly,

• Hello,

• Dear Sir/Madam,

• Best regards,

Answer explanation

'Best regards,' is a suitable closing for a business letter, conveying professionalism. 'Yours truly,' is also acceptable, but 'Hello,' and 'Dear Sir/Madam,' are greetings, not closings.

Where do you write your name in a business letter?

• In the heading

• In the salutation

• In the body

• In the signature

Answer explanation

In a business letter, you write your name in the signature section. This is where you formally sign off, indicating who the letter is from, making 'In the signature' the correct choice.

Please label the following LETTER:

b

d

f

g

h

i

Subject

Date

Body

Salutation

Recipient

Closing & Signature

Inside Address

Greeting

Sender's Address