Team Development and Communication Quiz

A newly formed team is figuring out how to work together, setting objectives, and clarifying responsibilities. What stage of team development does this represent?

• Refining

• Structuring

• Orientation

• Delegation

During which phase of team development do members begin to cooperate, build trust, and improve their working relationships?

• Experimentation

• Negotiation

• Alignment

• Isolation

A project team has been working together for several months. Members now collaborate smoothly, understand each other’s strengths, and resolve conflicts efficiently. What phase of team development best describes this scenario?

• Structuring

• Adjusting

• Performing

• Refining

Alex sends a message to his coworker saying, “Can you review the document?” His coworker assumes Alex is referring to the financial report, but Alex meant the project summary. What should Alex do to avoid confusion?

• Ask a manager to relay the message

• Provide a specific reference to which document he is referring to

• Assume the coworker will figure it out based on context

• Resend the same message in capital letters

What is it called when a person only hears information that aligns with their existing beliefs, rather than what was actually communicated?

• Selective exposure

• Filtering

• Reinforcement bias

• Echo listening

Which of the following is an example of language that unintentionally expresses bias?

• Our intern program welcomes all applicants with relevant experience.

• She’s a great leader because she works well under pressure.

• Meet our new female engineer, Rachel.

• Our team is composed of highly skilled professionals.

What is the best practice for handling electronic devices during business meetings?

• Keep them visible but on silent mode

• Check them only when an important message arrives

• Turn them off or silence them to avoid distractions

• Use them to multitask when the discussion is not relevant to you

Which of the following is an example of formal workplace communication?

• A casual chat about upcoming projects in the breakroom

• A text message inviting a coworker to a networking event

• A personal phone call between colleagues

• A company-wide memo from leadership outlining new policies

Which of the following is considered one of the four primary resources used in production?

• Stocks and bonds

• Land and raw materials

• Advertising strategies

• Customer demand

Which of the following is an example of a natural resource?

• A manufactured steel beam

• Solar energy

• A factory assembly line

• A team of highly trained workers