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Effective Supervisory Practices p476-479

Authored by Joshua Thompson

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12th Grade

Effective Supervisory Practices p476-479
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23 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What is one of the goals of this chapter according to the 'SNAPSHOT' section?

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2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The chapter suggests you can empower your team members by:

providing clear instructions and expectations

micromanaging their tasks

ignoring their input

limiting their responsibilities

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to the introduction, a key to success in supervision is:

effective communication

strict discipline

high intelligence

financial investment

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The chapter encourages you to reflect on as you close.

Your personal growth

The main themes

The character development

The plot twists

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is innovation according to Steve Jobs?

A new product

A new idea

Connecting things

A new technology

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is important to continuously search for ways to improve service delivery because:

it ensures customer satisfaction and loyalty.

it increases operational costs.

it leads to employee dissatisfaction.

it reduces the quality of service.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Innovation in the 1970s improved productivity by:

introducing new technologies and processes

increasing the workforce

reducing working hours

focusing on traditional methods

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