Mastering Communication Skills Quiz

Which of the following is an example of verbal communication?

• Nodding in agreement

• Sending an email

• Speaking on the phone

• Waving goodbye

What is the term for the study of body language and gestures in communication?

• Phonetics

• Kinesics

• Semantics

• Syntax

Which of the following is a digital communication platform?

• Face-to-face conversation

• Handwritten letter

• Social media

• Public speaking

What is an important interpersonal communication technique?

• Interrupting frequently

• Maintaining eye contact

• Speaking in a monotone

• Avoiding questions

Which of the following is a strategy for effective listening?

• Multitasking while listening

• Preparing a response while the other person is speaking

• Giving full attention to the speaker

• Interrupting to clarify points

How can cultural influences affect communication?

• They have no effect on communication

• They can lead to misunderstandings

• They make communication easier

• They ensure everyone communicates the same way

Which of the following is NOT a non-verbal communication cue?

• Facial expressions

• Tone of voice

• Posture

• Written text

What is the primary purpose of verbal communication?

• To express emotions through gestures

• To convey messages through spoken or written words

• To interpret body language

• To create visual art

Which of the following is a benefit of using digital communication platforms?

• Limited reach

• Instantaneous communication

• Lack of personal interaction

• High cost

What is an example of a barrier to effective listening?

• Active engagement

• Noise and distractions

• Empathy

• Clarification