Alyssa works at a hotel and is responsible for researching ways to increase bookings, maintain customer loyalty, and create promotional offers. What is her job role?
FCS REVIEW DAY 2

Quiz
•
Other
•
7th Grade
•
Hard
Sarah Abalos
Used 7+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Assisting guests with travel itineraries.
Managing the cleanliness of facilities.
Overseeing housekeeping staff.
Researching ways to increase bookings and retain customers.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following best describes the key challenge of managing labor costs in the hospitality industry?
Balancing cost controls with maintaining guest satisfaction and service quality.
Eliminating labor unions to reduce wage increases.
Replacing human labor with fully automated service robots.
Reducing the number of employees to minimize expenses.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why are multicultural issues considered crucial in the hospitality industry?
They determine the level of employee wages across different countries.
They ensure all hospitality businesses follow the same traditions globally.
They help eliminate cultural differences through standardized hospitality practices.
They influence guest interactions, service expectations, and business operations.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A school district operates a cafeteria that provides meals for students and staff. The cafeteria's primary purpose is to serve the educational community, with food sales being secondary. Which type of food service operation best describes this school's cafeteria?
Catering Service
Commercial Food Service Operation
Fast Food Chain
Non-Commercial Food Service Operation
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
After preparing a meal, you realize you haven't washed your hands before handling the food. According to the Golden Rules of Food Safety, what should you do?
Reheat the food thoroughly before serving.
Continue serving the food since it's already cooked.
Serve the food and remind others to wash their hands.
Wash your hands immediately and then serve the food.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Jen is preparing a Sunday roast for her family. She needs to slice the cooked beef thinly for serving. Which kitchen tool should she use?
Measuring Spoon
Oven
Roast Beef Slicer
Vegetable Peeler
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Baron is peeling potatoes for his family's dinner. He wants to remove the skins quickly and efficiently without wasting too many vegetables. Which tool is best for the job?
Measuring Cup
Refrigerator
Roast Beef Slicer
Vegetable Peeler
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