ISAD Prelim

What do front-office information systems primarily support?

• Internal business operations

• Business functions extending to customers

• Manufacturing processes

Which of the following is a function of back-office information systems?

• Customer management

• Customer Orders

• Financial management

What is the purpose of information systems architecture?

• To unify various stakeholders' perspectives

• To control inventory

• To manage customer relationships

What is considered the raw material used to create useful information?

• Knowledge

• Data

• Communication

From whose perspective is data viewed as something recorded on forms and stored in file cabinets?

• System designers

• System users

• System builders

What do system designers focus on?

• Data structures and database schemas

• Business rules

• Business processes

Which of the following is a focus area for information systems?

• Marketing strategies

• Customer satisfaction

• Knowledge

What do system builders primarily work with?

• User requirements

• SQL and data technologies

• Business processes

What is the main concern of system owners regarding data?

• Data processing speed

• Data storage methods

• Information that adds business knowledge

Which of the following is a component of back-office information systems?

• Customer feed back

• Customer management

• Human resources