
TOURISM AND HOSPITALITY MARKETING
Quiz
•
Education
•
University
•
Hard
Ryan Nacario
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
In a customer facing and team oriented role, everything you say and do must have a constructive message that enhances the customer's experience.
Resilience
Communication
Initiative
Multitasking
2.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
Actively responding to customers needs and pulling your own weight.
Resilience
Communication
Initiative
Multitasking
3.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
The act of attempting to handle multiple tasks simultaneously, often by rapidly switching between them,
Resilience
Communication
Initiative
Multitasking
4.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
The process and outcome of successfully adapting to difficult or challenging life experiences, especially through mental, emotional, and behavioral flexibility and adjustment to external and internal demands.
Resilience
Communication
Initiative
Multitasking
5.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
Spaces that are available for the public to stay in, such as hotels, motels, or inns. The term can also refer to the quality of the place, which can range from a tent to a luxury resort.
Lodging-Accommodation
Food and Beverage
Travel and Tourism
Entertainment Industry
6.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
It can be defined and understood as an industry which provides facility to stay, food and complete related services for the comfort.
Hospitality Industry
Services
Travel and Tourism
Entertainment Industry
7.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
the ability to adjust your behavior and communication style to fit different social situations, people, and cultural norms.
Compliance training
Cultural Awareness
Adaptability
Attention to Detail
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