TOU 052 QUIZ

It is a process used to manage guest payments and

transactions. It includes checking unpaid bills and processing payments for

services rendered.

The process of finalizing a guest's stay. It includes verifying and

settling any outstanding bills, updating housekeeping, and marking the guest's

record as checked out.

The ability to generate hard copies of reports or records, such as

housekeeping statuses or billing summaries, for documentation or operational

purposes.

Managing room status updates, such as marking rooms as

clean, dirty, or inspected, and generating reports related to room conditions.

A general function allowing modifications to records, including guest

details, room status, billing, and housekeeping information.

A step in the billing process where payment information is confirmed

and recorded in the system after selecting and completing payment details.

A record or account of a guest's transactions during their stay, including

charges for room, services, and other expenses.

The act of resolving or clearing all outstanding balances in the

billing system, usually before a guest checks out.

The act of clearing dues by a guest through cash, credit, or other

methods as recorded in the billing module.

Guests who arrive without prior reservations and request

accommodation on the spot.