Listening

What is active listening?

• A passive hearing process

• A technique involving full attention and feedback

• Ignoring the speaker

• Listening to music

Which of the following is a barrier to effective listening?

• Maintaining eye contact

• Prejudices and biases

• Nodding occasionally

• Asking questions

What is the role of empathy in listening?

• To judge the speaker

• To understand the speaker's perspective

• To ignore the speaker's feelings

• To interrupt the speaker

Which of the following is a characteristic of a good listener?

• Interrupting frequently

• Avoiding eye contact

• Providing feedback

• Ignoring the speaker

What is reflective listening?

• Repeating exactly what the speaker says

• Summarizing and reflecting back the speaker's message

• Ignoring the speaker

• Listening to music

How does culture affect listening?

• It has no effect

• It influences listening styles and interpretations

• It makes listening easier

• It only affects non-verbal communication

What is the importance of listening in communication?

• It is not important

• It helps in understanding and responding appropriately

• It only benefits the speaker

• It is only important in formal settings

Which of the following is NOT a type of listening?

• Active listening

• Critical listening

• Selective listening

• Passive listening

What is the difference between hearing and listening?

• Hearing is active, listening is passive

• Hearing is passive, listening is active

• They are the same

• Listening is only for music

What is the impact of technology on listening skills?

• It has no impact

• It can both enhance and hinder listening skills

• It only enhances listening skills

• It only hinders listening skills