11.6- SOP

What is the typical format and content of Standard Operating Procedures (SOPs)?

• A detailed step-by-step guide

• A brief summary

• A list of tools

• A checklist

SOPs are used in different applications to ensure ______.

• Randomness

• Consistency

• Flexibility

• Variability

What are Standard Operating Procedures (SOPs) primarily used for?

• Manufacturing, quality, and maintenance

• Marketing and sales

• Research and development

• Human resources

Standard Operating Procedures (SOPs) help in achieving ______.

• increased costs

• standardisation of activity

• employee dissatisfaction

• reduced safety

What do SOPs (Standard Operating Procedures) consist of?

• Random guidelines

• Clearly documented, step-by-step procedures and checklists

• Informal notes

• Verbal instructions

SOPs ensure ______, so that tasks keeping an organization running effectively are done the correct way.

• inconsistency

• randomness

• consistency

• confusion

What is the purpose of a manufacturing SOP?

• To create new products

• To help workers perform routine manufacturing tasks

• To design new machinery

• To train new employees.

What is the main function of a maintenance SOP?

• To develop new maintenance techniques

• To ensure machinery and equipment are kept running efficiently

• To train maintenance staff

• To reduce maintenance costs.

Which of the following is NOT a type of SOP mentioned in the document?

• Step-by-step

• Hierarchical

• Flowcharts

• Linear

A step-by-step SOP is ideal for ______ processes.

• complex

• straightforward

• ambiguous

• undefined