Business Email Etiquette

You should compose your email like a/an

• text message to your friend

• email to your friend

• text message to your teacher

• formal letter

Answer explanation

Always keep in mind that you are writing a formal letter. Pay close attention to what language you use.

Always use what type of email address when composing your emails to a teacher or boss?

• a professional email address, such as your gmail for Owatonna Online

• an email address that looks something like "[e-mail]

If the person who sent you an email also sent the email to a lot of other people, should you automatically click on "reply all" when replying to the original email message?

• Absolutely yes! Everyone has the right to know what you are writing back.

• No, you should only click on "reply all" if everyone truly needs to know what you are writing. Otherwise, just click on "reply" so that only the person that sent you the email sees your response.

When would you want to use "bcc" when sending your emails?

• When you are sending an email to multiple people and you don't need everyone to know the names of everyone else that received the email.

• When you want all your recipients to know the names of all the other people that are also receiving your message

Is it a good idea to fill your emails with a lot of exclamation marks !!!!!!!!! and capital letters (HELLO!!!!!!!)

• No, you should be careful about how you use them, and use them sparingly (not very much).

• Yes, it is a good idea because it shows the reader that you are passionate.

Should you send a person tons and tons of emails every day if it isn't absolutely necessary to do so?

• No, you should be considerate of their time.

• Yes! Email is how we communicate these days. The more emails you send them every day, the better.

Is it a good idea to proofread your email before sending it?

• Absolutely yes!

• It may be a good idea.

• It's not necessary.

What should you consider before adding humor to an email?

• Make sure you are considering how your reader may interpret the humor. They may not find it funny or appropriate.

• Make sure it is something that every person in the world will find funny.

What should you keep in mind regarding your timeline for responding to an email message?

• Take time to think about your answer, but make sure it is responded to in a timely manner. This means not taking days and days and days to respond to it.

• Make sure you respond as quickly as you can, even if you haven't had enough time to think your response through.

Is it important to address other people with appropriate salutations and pronouns?

• Yes!

• No.