Memos and Letters

In a blocked style memo or letter, everything is aligned to the __________.

• left

• right

• centre

• top

A memorandum is called __________ for short.

Memoranda are generally used to communicate with __________.

• customers or clients

• persons within an organization

• management or administration

• potential employers

Which of the following is NOT included in a memorandum?

• Date

• Reference

• Subject

• Salutation

A memo does not need to be signed, but the writer's __________ may be placed at the bottom.

If your letter has enumerations, how many clear line spaces should be left before the first item and after the last item?

• one

• two

• three

• four

A letter that will be sent to several people is called a __________.

Letters are usually typed on _____ paper.

• A4

• A5

• Legal

• Cardstock

Which paper size is generally used for a memorandum?

• A4

• A5

• Legal

• Letter

What are the SIX parts of a business letter?

• Salutation, Body, Summary, Attachments, Closing, Signature Block

• Heading, Opening, Context, Task, Discussion, Closing

• Sender's Address, Date, Inside Address, Salutation, Body, Closing

• Recipient's Email Address, Subject, Salutation, Body, Closing, Signature