Front Desk

What did Mia decide to add to the front desk after receiving $8 from a happy guest?

• A tip jar.

• A comment card box.

• A bowl of mints.

• Some fresh flowers.

What is the primary role of a front desk in a hotel?

• To manage the hotel's finances

• To greet and assist guests

• To prepare meals for guests

• To clean the hotel rooms

Which of the following is a common task for a front desk clerk?

• Cooking breakfast

• Checking guests in and out

• Repairing hotel equipment

• Designing hotel brochures

What skill is most important for a front desk employee?

• Mathematical skills

• Communication skills

• Artistic skills

• Technical skills

In literature, what does the term 'front desk' often symbolize?

• A place of conflict

• A place of welcome and hospitality

• A place of secrecy

• A place of danger

Which sentence uses 'front desk' correctly?

• She left her keys at the front desk.

• He cooked dinner at the front desk.

• They parked their car at the front desk.

• We swam at the front desk.

What is a synonym for 'front desk'?

• Reception

• Kitchen

• Garage

• Library

Which of the following is NOT typically found at a front desk?

• A computer

• A telephone

• A stove

• A guest register

What is the opposite of 'front desk' in terms of location?

• Back office

• Dining room

• Lobby

• Conference room

Which of these phrases best describes a front desk's function?

• Guest interaction hub

• Financial center

• Culinary station

• Maintenance area