Communication

Which uses a linear model of communication?

• live streaming on Netflix

• live streaming on Youtube

• live streaming on Facebook

• lecture using Zoom app

Which of the following is positive body language to use when speaking?

• Fold your arms or cross your legs

• Stand behind a lectern and keep your body hidden

• Keep your arms open and use open gestures

• Dont make eye contact

Which of these is a best way to ask questions?

• Use open questions that encourage a full response

• Ask only a question that requires yes/no response

• Use leading words to suggest the response you require

• Ask something that you wouldn't want to answer

Which of the following are parts of active listening? Tick whichever applies.

• Clarifying

• Interrupting

• Rephrasing

• Being quiet

The use of words or phrases that are disrespectful towards others is called

• assertive behaviour

• passive behaviour

• aggressive behaviour

• dormant behaviour

A friend tells you,"I'm afraid my classmate is telling bad things about me behind my back. I don't know what to do. I am so upset about this." Which of the following response is a paraphrase?

• You are feeling very upset because your close friend has betrayed you.

• Dont be hasty. First confirm if the information is true and then you can confront him. It might be a rumor.

• You are afraid that your classmate is telling bad things about you behind your back. You dont know what to do and you are very upset about this.

• I think you have very low self esteem. That is why you think others are talking behind you. You need to be more confident about yourself.

If it's worrying you, you should ________ your mind.

• speak

• talk

• either speak or talk can be used

• neither speak nor talk can be used

How confident are you with your communication skills?

• Very confident

• I am ok

• Average

• Not very confident

• Need to improve a lot

Barrier is the factors that affect the flow of _____________.

• Messaging

• Communication

• Sharing

• Information

Communication is ___________.

• a process.

• a continuous conversation.

• infinite.