Formal Language

Which of the following sentences is more formal in style?

• I am very unhappy about the service they gave me.

• I am extremely dissatisfied with the service I received.

• I'm not happy with the service I recieved.

Which is a characteristic of formal language?

• few/no contractions

• contains slang

• some grammatical errors

• casual tone

Which is not considered part of formal language?

• using correct grammar

• not always concerned about using correct grammar

• more advanced vocabulary

• official documents

Choose the most appropriate word or phrase to complete the gaps.
I am sorry to inform you that your application...

• did not  make it to the final round.

• didn't hack it

• was not successful on this occasion.

Choose the most appropriate word or phrase to complete the gaps.
I look forward to...

• meeting with you to discuss this further.

• thrashing this out with you over a pint.

• having a chat with you soon.

Choose the most appropriate word or phrase to complete the gaps.
I am disappointed that...

• the work you did didn't come to scratch.

• the service you provided was poor.

• the service you provided was unsatisfactory

Choose the most appropriate word or phrase to complete the gaps.
________________,
Thank you for the email dated January 20th, 2017

• Dear Mr Pacheco,

• Hi Mr Pacheco,

• Dear sir

Choose the most appropriate word or phrase to complete the gaps.
I request a full refund in respect of...

• the shoddy pile of junk that you supplied us with.

• the dodgy batch of computers you delivered to us.

• the defective goods which were supplied by you.

Which of the following sentences is more formal in style?

• We regret to inform you that...

• We are sorry to tell you that...

• We are sorry to say that...

There is also a more formal style that is ............ and polite, and uses longer, standard expressions.

• careful

• simple

• easy

• comfortable