Formal Writing

In formal letters

• use short forms (can't)

• use coloquial English (kids)

• use a lot of linking words (moreover)

• use varied structures and vocabulary

An order letter should be addressed to....

• the person responsible for placing the order

• the person responsible for executing the order

• the recipient of the order

• None of the above

An enquiry letter could be written to enquire about.....

• admission or membership

• a training programme

• sale/purchase

• travel arrangement

• All of the above

A letter of enquiry includes...

• reference to the advertisement if mentioned in the question

• specific required information

• polite conclusion for a prompt response

• None of the above

We must begin a formal letter with...

• receiver's address

• date

• sender's address

• subject

After sender's address we must write..........in a formal letter.

• receiver's address

• date

• salutation

• subject

What comes next after the date in a formal letter.

• receiver's address

• sender's address

• subject

• salutation

Set phrases for closing paragraphs of a letter of application may be

• I hope my application will be taken into consideration.

• I enclose a copy of my CV outlining my qualifications and experience.

• I am available for an interview at your earliest convenience.

• I would like to thank you in advance.

Opening phrases for a letter of complaint may be

• I regret that I am obliged to complain about...

• I am writing to make a complaint about...

• I am dissatisfied with...

• I would be more that happy to give you some additional information.

You may use these phrases to introduce another complaint

• Thanking you in advance.

• To make matters worse,..

• As if that was not bad enough...

• To my amazement...