Interpersonal Communication Skills
Authored by Sarah Williams
English
University
CCSS covered
Used 4+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What can the tone of voice convey in communication?
Only the volume of speech
Emotions like anger, sarcasm, or excitement
The correctness of the words used
A person's body language
Tags
CCSS.RL.11-12.4
CCSS.RL.6.4
CCSS.RL.7.4
CCSS.RL.8.4
CCSS.RL.9-10.4
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following is true about nonverbal communication?
It is universal across all cultures
It can vary depending on context and culture
It is more reliable than verbal communication
It should be ignored during serious conversations
Tags
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RI.11-12.7
CCSS.RL.11-12.7
CCSS.RL.8.7
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is an example of combining verbal and nonverbal communication?
Saying 'yes' while nodding your head
Avoiding eye contact while speaking
Crossing arms while speaking confidently
Speaking loudly and standing far away
Tags
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RI.11-12.7
CCSS.RL.11-12.7
CCSS.RL.8.7
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which nonverbal cue can sometimes be misinterpreted?
Smiling
Handshakes
Crossed arms
Eye contact
Tags
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RI.11-12.7
CCSS.RL.11-12.7
CCSS.RL.8.7
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How can you prevent conversation problems in the workplace?
Interrupt others frequently
Clarify points and listen actively
Avoid asking questions
Only communicate via email
Tags
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RI.11-12.7
CCSS.RL.11-12.7
CCSS.RI.8.7
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the first step in repairing a conversation problem?
Acknowledging there was a misunderstanding
Ignoring the other person's point
Leaving the conversation
Talking louder to be heard
Tags
CCSS.RL.2.6
CCSS.RL.8.3
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which channel of nonverbal communication is often the first noticed in interactions?
Tone of voice
Posture
Facial expressions
Eye contact
Tags
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RI.11-12.7
CCSS.RL.11-12.7
CCSS.RI.8.7
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