Business Emails and Letters

What are the five parts of a business email?

• Subject line, greetings, email text (body), thank you and signature

• Subject line, greetings, email text (body), closing and signature

• Subject line, greetings, email text (body), and signature

For a professional greeting you can start with:

• Dear Mr. Pineda,
• Hi Mr. Pineda,
• Hi Americo,

You can write a formal email to:

• Professor, boss, family

• Professor, collegue, friends

• Professor, boss, colleague

In signature you can add:

• your complete name, title, position, company, facebook.

• your complete name, title, position, company, contact information if possible.

• Only name

The following question, "What is the purpose of this letter?", is answered in which section of the letter?

• Header
• Greeting
• Body
• Closing

A "thank you" is usually included as a part of which section of the letter?

• Header
• Greeting
• Inside Address
• Closing

What does BCC stand for when sending an email?

• Blind Copy of a Copy
• Blind Copy Carbon
• Blind Carbon Copy
• Bulk Copy of a Copy

When writing emails, it is okay to use “texting” acronyms and abbreviations in a formal email.

• TRUE
• FALSE

I am writing with ______ to the conversation.

• regarding

• regard

• regarded

I'm sending you the documents as a pdf ____

• folder
• archive
• file