Business Emails and Letters

How is email like any form of communication?

• it is written

• it's fast and easy

• it communicates ideas

• it is efficient

What should be included in the subject line?

• name and date

• just name

• nothing

• what the email's about

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

In business correspondence, if you don't know the name of the person you are wriitng to, use

• Hello

• Hi

• Dear Sir, Madam

• nothing

Tags

CCSS.SL.11-12.6

CCSS.SL.9-10.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

Ms is a title for :

• married women

• unmarried women

• men

• women who prefer not to specify their marital status

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Addressing someone using 'Dear' is very formal.

• yes

• no

Tags

CCSS.RL.2.6

CCSS.RL.8.3

Which is NOT an appropriate opening for an email ?

• I write you concerning

• Re

• Thank you for ...

• Following

Typing email in ALL CAPS is the same as:

• messaging

• shouting

• browsing

• making a point

Tags

CCSS.RI.1.5

CCSS.RI.2.5

CCSS.RI.K.5

Match the ending: You only sent 7 cartridges, instead

• of the 8 I ordered

• there were only 7 in the box

• the fact that I paid for 8

• so I refuse to pay the invoice

Tags

CCSS.RI.8.1

CCSS.RI.8.8

CCSS.RL.11-12.1

CCSS.RL.8.1

CCSS.RL.9-10.1

Which expression is NOT correct ?

• With reference to

• As agreed

• Regarding

• To concern

Tags

CCSS.L.1.1I

CCSS.L.K.1E

What expression do you use when attaching a document to an email ?

• Please find attachment

• Please find joined

• Please find enclosed

• Please find attached

Tags

CCSS.SL.11-12.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

CCSS.W.9-10.2E