Proper Email

Why shouldn’t I type my emails in all caps?

• You give the perception that you are mad or YELLING!
• It is a strain on the eyes and is difficult to read.
• Both are correct.

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How should I NOT respond to a rude or insulting email?

• Wait until I cool off so I can create a calm response.

• Respond immediately and set things straight.

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What’s the most important thing I should include with every email?

• A specific, well thought out Subject: field.
• A professional greeting & proper closing including my name
• Correctly structured sentences, proper grammar & punctuation
• All of the answers are correct

How quickly should I respond to an email?

• As soon as I can; no longer than 48 hours.

• When I get around to it.

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I should proofread my email before I hit “send.”

• TRUE
• FALSE

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When writing emails, it is okay to use “texting” acronyms and abbreviations in a formal email.

• TRUE
• FALSE

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TRUE/FALSE: Emoticons are usually acceptable to use in Emails.

• TRUE

• FALSE

Which is something you should do when creating a "Subject" for an email?

• leave it blank

• Just say "Hi" or "Hey"

• Be brief but specific

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What box would you type your subject in?

• A

• B

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What box would you type your message in?

• A

• B

• C

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