Paying Attention

Maintaining a safe hotel does not impact your job or a guest’s satisfaction with the hotel.

• True

• False

Which of the following play a role in maintaining a safe hotel?

• The engineering department

• The General Manager

• You

• All of the above

Paying attention can help avoid which of the following?

• Careless mistakes

• Unsafe acts

• Unsafe conditions

• All of the above

The majority of all accidents are caused by either unsafe acts or unsafe conditions.

• True

• False

An unsafe act is:

• Any condition in the hotel that raises the ordinary level of risk

• Any act that raises the ordinary level of risk

• Both (A) and (B)

An unsafe condition is:

• Any condition in the hotel that raises the ordinary level of risk

• Any act that raises the ordinary level of risk

• Both (A) and (B)

If you see an employee performing an unsafe act, you should remind them how to work safely.

• True

• False

Which of the following can be corrected by any employee?

• Cleaning up a spill.

• Picking up trash.

• Returning an unlabeled bottle to housekeeping.

• All of the above.