Negotiation

Which one of these will NOT help you to establish rapport with your opponent?

• Being friendly and using positive body language

• Listening well

• Talking only about your own interests

• Being friendly and empathetic

Before entering into negotiation with the other party, you should

• Do nothing--- everything can be done on the same day

• Have a big meal and get a good night's sleep

• Research about the other person or negotiation party to find out their needs, strengths and weaknesses

• Go to the library and read up something about negotiation

Which negotiation style is the best for ensuring a win-win outcome?

• Being highly co-operative

• Being both assertive and co-operative

• Being highly assertive

• Being neither assertive nor co-operative

What is a common mistake while negotiating ?

• Listening to the other person

• Being open-minded and flexible

• Rushing into making a decision

• Asking probing questions to be sure of the correctness of factual information

The final aim of negotiation is to

• end a dispute

• reach an agreement

• implement an agreement between two parties

• win at any cost

In order to persuade others, facts should be discussed from the point of view of a

• first party

• second party

• third party

• fourth party

persuasion is an essential element of effective negotiation because it helps in

• resolving disputes among people

• satisfying one's own ego

• effecting agreements and solutions in the interest of all

• showing off ability to communicate your views

A negotiation is discussed in a tone that focuses attention on the need to reach a satisfactory solution by

• joint problem-solving

• forcing

• making proposals

• setting conditions

Which of these is required for effective negotiation?

• Good Rapport and Listening

• Thorough planning

• Knowing your as well as the other party's BATNA

• Ratifying the agreement

• All of these

For fruitful negotiation, it is important to

• Plan thoroughly

• Be clear about the purpose

• understand personality and tone of the other party

• ratify and implement the agreement properly

• All of these