StratMan - Module 4 Quiz

What is the primary purpose of strategic networking?

• To develop personal skills

• To resolve conflicts

• To identify future organisation/industry priorities and challenges

• To accomplish routine tasks

Which type of networking involves people outside your organization who can help with professional growth?

• Strategic Networking

• Personal Networking

• Managerial Networking

• Operational Networking

What is a key action for effective manager-to-manager communication?

• Keeping information secret

• Avoiding assistance

• Consulting managers

• Ignoring quality concerns

What is the main focus of operational networking?

• Accomplishing assigned tasks

• Creating strategic alliances

• Building personal relationships

• All of the mentioned options.

Which conflict type typically arises from trivial disagreements?

• Pseudo-conflicts

• Ego conflicts

• Value-related conflicts

• Policy-related conflicts

What does the 'T' in CATWOE stand for?

• Trust

• Technology

• Teamwork

• Transformation

What is the purpose of mediation in business negotiations?

• To escalate the conflict

• To assist parties in reaching a mutually agreeable solution

• To impose a decision

• To document the dispute

What does ZOPA stand for in negotiation?

• Zone of Potential Action

• Zone of Possible Agreement

• Zone of Planned Action

• Zone of Professional Agreement

Which of the following is a habit to avoid during negotiations?

• Listening actively

• Taking suspicious notes

• Being patient

• Offering compromises

What is the first stage in the organizational change process?

• Transform

• Refreeze

• Change

• Unfreeze