Customer Service sesi 1 2025/2026

meaning of  customer service in tourism and hospitality except

• Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met

• Customer service is the act on just do whatever it needs to protect ourself rather than customer

meaning of  customer service in tourism and hospitalit

• A Customer service is anything we do for customer that enhance the customer experience.

• Do whatever to make customer angry

meaning of  customer service in tourism and hospitalit

• Customer service means providing a quality product or service that satisfies the needs/wants of a customer and keeps them coming back.

• Show the selfishness to customer and make sure that customer are solely making himself comfortable

Below are the THREE (3) importance of providing excellent customer service in the tourism and hospitality industry Except            

                                                                      

• To customer

• To the staff

• To organization

• To community

What are the THREE (3) importance of providing excellent customer service in tourism and hospitality business to customer

• The customer’s expectations are exceeded.

• The customer’s want are exceeded.

What THREE (3) importance of providing excellent customer service in tourism and hospitality business to the staff

• The customer’s needs are met

• Job satisfaction

What are THREE (3) importance of providing excellent customer service in tourism and hospitality business to the organization

• The customer has an enjoyable experience.

• Loyal customers

What are the FIVE (5) aspects of effective customer service in managing quality customer service

• Active Listening

• Selfishness

What are the FIVE (5) aspects of effective customer service in managing quality customer service

• procrastinate

• Probelm Solvig Skills

What are FIVE (5) aspects of effective customer service in managing quality customer service

• casually treat cusmtoer

• Product and Service Knowledge