Letter Writing

What is the correct way to start a formal letter?

• Dear Friend

• Hi there

• Dear Mr./Ms. [Last Name],

• Hey [Name]

What is included in the heading of a formal letter?

• The recipient’s name only

• The writer’s address and the date

• A greeting

• The closing statement

Which of the following is NOT suitable for a formal letter closing?

• Yours sincerely,

• Best regards,

• Take care,

• Yours faithfully,

What should you include in the subject line of a formal email or letter?

• The sender’s name

• A clear purpose of the letter

• The closing statement

• A personal note

What type of language should you use in a formal letter?

• Informal and casual

• Polite and professional

• Slang and abbreviations

• Humorous and sarcastic

What is the main purpose of a complaint letter?

• To express dissatisfaction and request a resolution

• To invite someone to an event

• To provide information about a job application

• To thank someone for their assistance

Which part of the letter contains the reason for writing?

• Heading

• Salutation

• Body paragraphs

• Signature

In a formal letter, how should you address someone if you do not know their name?

• To Whom It May Concern,

• Dear Sir/Madam,

• Hello There,

• Dear Friend

What is the difference between “Yours sincerely” and “Yours faithfully”?

• "Yours sincerely" is used when you know the recipient’s name; "Yours faithfully" is used when you don’t.

• "Yours sincerely" is more casual than "Yours faithfully."

• ''Yours sincerely" is only for friends, and "Yours faithfully" is for professionals.

• There is no difference; both are interchangeable

What is the purpose of the "Postscript" (P.S.) in a letter?

• To add additional information after the main body of the letter

• To start the letter formally

• To list the recipient’s address

• To close the letter politely