POLICIES CHAPTER 1

Which of the following is NOT the definition of policy?

• A written plan guiding decisions to achieve outcomes.

• Established criteria, guidlelines, or specifications that serve as a benchmark or reference points.

• A system of guidelines for decision-making and achieving rational outcomes.

• A statement of intent.

Answer explanation

Which of the following is NOT the policy related to the recreational facility development and management?

• Community-Based Tourism Initiatives.

• National Physical Plan (NPP).

• Recreational Infrastructure Policy.

• Public Works Department Guidelines.

Which of the following is an example of policy developed in leisure and recreation for safety and risk management issues?

• National Policy on Biological Diversity (2016-2025)

• National Ecotourism Plan (NEP)

• Occupational Safety and Health Act 1994

• Five-Year Malaysia Plan

Malaysia places strong emphasis on sustainable management and conservation of natural recreational areas. Which of the following policy focuses on encouraging sustainable recreational activities?

• National Policy on Biological Diversity (2016-2025)

• National Parks Act 1980

• National Physical Plan (NPP)

• National Ecotourism Plan (NEP)

Which of the following is TRUE about procedures in leisure and recreation?

• Developed and recognized by authoritative bodies, organizations, or industry groups to ensure uniformity, interoperability, and best practices accross various sectors.

• Set of established criteria, guidelines, or specifications that serve as a benchmark or reference point.

• Stem from policies, detailing specific actions to implement policies, including who will perform them and how.

• Defines the uniform use of specific technologies, configurations, or acceptable levels of quality and attainment.

Procedures outlines a ____________ sequence of activities to achieve objectives.

Procedures may be written or __________ (flow charts, photos, etc.)

European Norm (EN1176) is an example of standards in facility and equipment. What is the function of this standard?

• Focuses on the safety of playground equipment in public spaces.

• Guide the design and operation of spaces to ensure compliance with fire safety laws.

• Designed for operators in adventure tourism, ensuring safety protocols are in place.

• This is a UK Standard for managing safety in adventure travel.

Choose TWO standards established for quality assurance and customer experience standards.

• Green Key Eco-Rating Program

• Malaysia Tourism Excellence Business Certification

• Service Excellence Standards from the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE)

• National Outdoor Leadership School (NOLS) Wilderness Medicine Standards

There are also kind of standards that are issued by third parties. Example in Malaysia include standards established by ____________.