MPO test2

What does "formal organization" emphasize?

• Spontaneous social relationshipsSpontaneous social relationships

• Clearly defined jobs and responsibilities

• Temporary team-building activitiesTemporary team-building activities

• Informal decision-making processes

Which type of departmentalization is based on products or services?

• Functional

• Divisional

• Geographical

• Matrix

What is the main purpose of "span of control"?

• Determine how many employees a manager can supervise

• Set organizational goals

• Define the level of management hierarchy

• Control decision-making processes

What does "chain of command" ensure?

• Coordination between authority and responsibility

• Reducing informal communication

• Increasing employee independence

• Eliminating departmental boundaries

Which type of departmentalization groups activities by geographic areas served?

• Functional

• Product

• Geographical

• Process

What is the purpose of matrix departmentalization?

• To create rigid job roles

• To combine functional and project management

• To focus on regional operations

• To promote informal relationships

How is functional departmentalization organized?

• By customer type

• By work activities and functions

• By geographic location

• By production processes

What is the primary objective of organizing in management?

• To increase employee workload

• To align tasks with organizational goals

• To establish informal networks

• To promote social interactions

Which of the following is an intrinsic motivator?

• Cash rewards

• Job satisfaction

• Promotions

• Recognition plaques

What is the lowest level of Maslow's hierarchy?

• Esteem needs

• Safety needs

• Physiological needs

• Social needs