Information Technology Quiz-1

Information technology is _____.

• a field that deals with the use of computers and telecommunications to store, retrieve, transmit, and manipulate data

• a type of physical exercise

• a form of entertainment

• a style of cooking

The importance of information technology is _____.

• Enhancing communication

• Reducing productivity

• Increasing manual work

• Limiting access to information

How information technology is useful in different areas of business?

• Increases efficiency

• Decreases communication

• Reduces costs

• Limits access to information

What do you mean by E-Business? It is _____.

• A type of online business

• A physical store

• A form of traditional marketing

• A type of social media

Explain in detail scope of E-business.

• E-business is only about online shopping.

• E-business does not involve customer interaction.

• E-business is limited to social media marketing.

• E-business encompasses a wide range of business activities including buying and selling products and services online.

What are merits of E-business?

• Increased market reach

• Higher operational costs

• Limited customer interaction

• Decreased sales opportunities

What are demerits of E-business?

• High initial investment

• Limited customer interaction

• Increased competition

• All of the above

E-business that involves a business activity proposed by consumer towards a business is known as: _____

• Business to Business(B2B)

• Consumer to Business (C2B)

• Business to Consumer (B2C)

• Consumer to Consumer (C2C)

Information Technology enables.................. exchange.

• People

• Market

• Information

• Automatic

CRM stands for: _____

• Customer Relations Management

• Customer Relationship Management

• Both a & b

• None of the above