Basic Awareness of ISO 9001:2015

Basic Awareness of ISO 9001:2015

Professional Development

10 Qs

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Basic Awareness of ISO 9001:2015

Basic Awareness of ISO 9001:2015

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Professional Development

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Suhaizah Suhaizah

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does ISO stand for?

International Organization for Standardization

International Standards Organization

International Service Organization

International System Organization

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of ISO 9001?

To provide guidelines for financial auditing

To help organizations establish a quality management system to improve customer satisfaction and operational efficiency

To regulate the production of products

To monitor employee performance

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When was ISO first established?

1947

1950

1960

1975

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many core clauses are there in ISO 9001:2015?

5

7

10

12

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "SHALL" mean in ISO 9001?

A recommendation, not mandatory

A requirement that must be followed

An optional activity

A suggestion to improve performance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Clause 4.1 of ISO 9001:2015 require organizations to do?

Establish product quality objectives

Define internal and external issues that may impact the organization’s ability to achieve its quality objectives

Measure customer satisfaction

Implement risk-based thinking

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What formula is suggested for defining internal issues according to ISO 9001?

SWOT analysis

PESTLE analysis

Risk matrix

Fishbone diagram

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